At Rouyah Collection, we prepare and ship each order with care to ensure it reaches you safely.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).
Shipping Area
At this time, we currently ship across USA and Canada.
- For orders outside the U.S. and Canada, please email us at Rouyahcollection@gmail.com so we can arrange shipping for you.
Customs & Duties (Canada)
Orders shipped to Canada may be subject to customs duties, taxes, or fees charged by your country. These are the responsibility of the customer.
Delivery Time & Rates
U.S. orders typically arrive within 3–10 business days after shipping.
Canadian orders typically arrive within 6–12 business days (may vary depending on customs).
- Shipping costs are calculated at checkout.
- We offer free standard shipping on all U.S. orders over $50. For orders under $50, shipping rates will be calculated at checkout.
Delays
Please note that delivery times are estimates and may be affected by courier delays, customs, or factors beyond our control.
Incorrect Address
Please ensure your address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
For any questions regarding your order, please contact us at Rouyahcollection@gmail.com.
Happy Shopping!