At Rouyah Collection, we prepare and ship each order with care to ensure it reaches you safely. For Rouyah Request pieces, since it’s a preorder, processing time is longer and changes accordingly.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays).
- For Rouyah Request pieces, since it’s a preorder, processing time is longer and changes accordingly. Please read the description for each preorder piece.
Shipping Area
At this time, we currently ship across USA.
- For orders outside the U.S. , please email us at Rouyahcollection@gmail.com so we can arrange shipping for you.
Delivery Time & Rates
U.S. orders typically arrive within 3–10 business days after shipping.
- Shipping costs are calculated at checkout.
- We offer free standard shipping on all U.S. orders over $100. For orders under $100, shipping rates will be calculated at checkout.
Delays
Please note that delivery times are estimates and may be affected by courier delays, customs, or factors beyond our control.
Incorrect Address
Please ensure your address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
For any questions regarding your order, please contact us at Rouyahcollection@gmail.com.
Happy Shopping!